Terms & conditions

  1. Introduction
    These Terms and Conditions govern your use of our short-let rental services. By making a booking, you agree to comply with and be bound by these Terms and Conditions.
  2. Booking and Payment
    Reservations can be made directly via phone or email. A 50% down payment is required at the time of booking via bank transfer only. We do not accept payments through any other platforms or methods.
  3. Cancellation Policy
    You may cancel your booking with a 100% refund if the cancellation is made up to 45 days before arrival. Cancellations made less than 45 days before arrival are non-refundable.
  4. Check-In & Check-Out
    Check-In: From 3:00 PM
    Check-Out: By 10:00 AM
    Late check-outs may result in additional fees.
  5. House Rules
    Guests must adhere to the house rules provided upon booking and displayed within the property. Failure to comply may result in immediate termination of stay without refund.
  6. Liability
    We are not responsible for loss, theft, or damage of personal items left on the property. Guests are advised to secure their belongings and use the provided facilities responsibly.
  7. Damage and Key Loss
    Guests are responsible for any damage caused during their stay. Loss of keys will result in a €50 replacement fee.
  8. Privacy Policy
    We respect your privacy and will handle your personal information in accordance with applicable data protection laws. Your information will only be used for managing your booking and enhancing your stay.
  9. Amendments
    We reserve the right to amend these Terms and Conditions at any time. Changes will be effective once published on our website.
  10. Governing Law
    These Terms and Conditions are governed by the laws of Italy.